WE WANT YOU TO BE DELIGHTED WITH YOUR ORDER.Preeti Mohan entitles you to exchange your items within 30 days of receipt. Exchange is possible only in the form of a store credit that may be used for purchasing other items from Preeti Mohan. We will issue a store credit for 50% of the amount paid by you including shipping charges and taxes if any. You may use the store credit either online or offline at our stores or shows. The validity of the store credits is six months from the date of isuue. AS A STANDARD COMPANY POLICY WE DO NOT ISSUE REFUNDS.
PROCEDURETo start an exchange kindly email at firstname.lastname@example.org or call +011-41324244 (All days 11-6 IST) in India. Our representatives will guide you on how to ship the items back to us.
- Please do not ship any item to our offices without corresponding with our representatives.
- All exchanges must be accompanied with a copy of your invoice.
- All items must be shipped back to Preeti Mohan in its original packaging.
- The brand will not be responsible for lost or damaged items, while shipping them back to us.
- All shipping costs related to the exchange must be borne by the customer.